# Booking terms

Updated: 2026-10-31

Cancel free of charge by 15:00 the day before arrival (standard rate). Check-in from 15:00 and check-out by 11:00. Children under 3 stay free and pets are welcome on request. Bookings made on hotelleksand.se are paid in advance when you book.

**Summary**
- Cancel by 15:00 the day before arrival (standard rate)
- Check-in from 15:00 · check-out by 11:00
- Children under 3 stay free
- Pets on request, 250 kr per dog per night

## What is the cancellation policy?
Cancel by 15:00 the day before arrival (standard rate). For bookings of more than three rooms, cancel at least five days before arrival. Non-refundable rates cannot be cancelled.
- 1–3 rooms: by 15:00 the day before
- More than three rooms: five days before

## What applies to children and extra beds?
Maximum one extra bed or cot per room (room 105: two). Children under 3 stay free in existing beds or a cot. Children over 3 and adults: 250 kr per person per night for an extra bed. A cot is available, let us know when booking.
- Under 3: free
- Extra bed 250 kr/person/night

## Can you bring pets?
Yes. We have a limited number of rooms where dogs are welcome. Supplement 250 kr per dog per night. More animals: send an enquiry. Book via reception@hotelleksand.se or +46 247 145 70.
- 250 kr per dog per night

## Is the hotel non-smoking?
Yes. The hotel is non-smoking.

## When are check-in and check-out?
Check-in from 15:00 with self check-in. Check-out by 11:00.

## Frequently asked questions

### How do I cancel?
Cancel by emailing reception@hotelleksand.se or calling +46 247 145 70. Cancellation is required by 15:00 the day before arrival (standard rate). Bookings of more than three rooms must be cancelled at least five days before arrival. Non-refundable rates cannot be cancelled.

### How are bookings on hotelleksand.se paid?
Bookings made on hotelleksand.se are paid in advance when you book.

### Do children stay free?
Yes, children under 3 stay free. An extra bed costs 250 kr per person per night.

### Do you accept pets?
Yes. We have a limited number of rooms where dogs are welcome. Supplement 250 kr per dog per night. More animals: send an enquiry. Book via reception@hotelleksand.se or +46 247 145 70.

### When can I check in?
Self check-in from 15:00. On your arrival day you receive an email or text with a code for the front door. Your key is waiting in an envelope with your name on it. Questions before arrival? Call +46 247 145 70.

### Can non-refundable rates be cancelled?
Non-refundable rates cannot be cancelled.

### What applies to bookings of more than three rooms?
For bookings of more than three rooms, cancel at least five days before arrival.

- [FAQ](https://www.hotelleksand.se/en/faq)
- [Rooms and prices](https://www.hotelleksand.se/en/rooms)
- [Privacy policy](https://www.hotelleksand.se/en/privacy)